At Shifting Gears Automotive in Scottsdale, AZ, we understand that buying a vehicle from our used inventory can raise some questions. Our team is dedicated to providing transparent information and exceptional service to every customer who walks through our doors. Whether you're curious about our financing options, trade-in process, or the vehicle inspection process, we've compiled answers to frequently asked questions we receive.
Do you inspect your vehicles before selling them?
Yes. Every vehicle is thoroughly inspected before being offered for sale. We work hard to ensure each vehicle meets our standards for quality, safety, and reliability. View inventory here.
Do your vehicles come with a warranty?
Many of our vehicles qualify for extended service contracts, and some may include limited warranty coverage. Ask a sales associate about the specific coverage available for the vehicle you're considering.
Can I see a vehicle history report?
Absolutely. Vehicle history reports are available for all vehicles upon request.
Can I reserve a vehicle?
Contact us to discuss holding a vehicle and any applicable deposit requirements.
Can I place a deposit on any incoming vehicle?
Contact us to discuss holding a vehicle and any applicable deposit requirements.
Can I complete most of my purchase online?
Yes.
Are your prices negotiable?
We price our vehicles competitively based on current market values. While we strive to offer fair pricing, we are always happy to discuss your offer.
Do you offer financing?
Yes. We work with multiple lenders to help customers find financing options that fit their needs.
Can I get financing with less-than-perfect credit?
Yes. We work with customers across a wide range of credit situations.
Can I get pre-approved online?
Yes. Completing our online credit application can speed up the buying process.
Do you provide financing for classic, exotic, or lifted trucks?
Yes.
Do you work with first-time buyers?
Absolutely.
Do you accept trade-ins?
Yes. We welcome trade-ins whether you're purchasing a vehicle or simply looking to sell yours.
Do I need to own my vehicle outright?
No. If you still owe money, we can often help pay off your existing loan as part of the transaction.
What documents should I bring?
Typically:
How long does the buying process take?
Most purchases can be completed in about an hour, depending on financing and paperwork.
Can I buy a vehicle if I'm from another state?
Yes. We regularly assist out-of-state buyers.
Do you offer virtual walkarounds?
Yes. We can provide detailed photos, videos, and live video calls.
Do you hand-select your inventory?
Yes. Every vehicle is hand selected by our experienced purchasing manager.
How often do you get new vehicles?
Daily.
Are all your vehicles serviced?
Every vehicle receives an inspection and any necessary reconditioning before being offered for sale.
Can I have my mechanic inspect the vehicle?
Yes. We encourage independent inspections when practical.
What forms of payment do you accept?
We accept:
Can I use my own bank?
Absolutely.
Do you handle title and registration?
Yes. We process the required paperwork for Arizona customers and assist out-of-state buyers with applicable documentation.
Will I receive temporary registration?
Yes.
Can I test drive a vehicle?
Absolutely.
Do I need an appointment?
Appointments are recommended but not required. Schedule a test drive here.
Will you buy my vehicle even if I don't purchase one?
Yes.
How quickly can I receive payment?
In many cases, payment can be completed the same day.
What if I have questions after I purchase?
Our team is here to help even after the sale.
Can I purchase an extended protection plan?
Yes. We offer several protection plan options.
Do you source specific vehicles?
Yes. If you're looking for something specific, let us know and we'll do our best to find it.
Do you sell luxury or specialty vehicles?
Yes. We regularly stock premium and specialty vehicles.
Can you help arranging vehicle shipping?
Yes.
Do you offer home or airport delivery?
Yes.
Do you accept out-of-state customers?
Absolutely. We can coordinate purchases from anywhere in the U.S.
Why choose Shifting Gears Automotive?
We are a family owned and operated boutique used vehicle dealership in North Scottsdale Arizona with the goal of helping our customers locate their dream vehicle with a simple, streamlined, and hassle-free buying experience. If we do not already have your dream car in stock, please contact us and we can do our best job at locate it for you.
What are your hours?
Monday – Saturday: 9:00 am – 6:00 pm
Sunday: Closed
Where are you located?
15001 N Hayden Rd. Ste. 103 Scottdale, Arizona 85260
How can I contact you?
You can call our office at (480) 903-1288 or email us at sales@shiftinggearsauto.com
